FOR WINDOWS 10


Windows 10

Notes: 

 
Step 1. Unplug and restart your printer

 

Sometimes power cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.

If your printer still doesn’t work, continue to step 2.

 
Step 2. Check cables or wireless connection

 

 
Step 3. Uninstall and reinstall your printer

 

 
Step 4. Install the latest driver for your printer

 

 
Step 5. Clear and reset the print spooler

 

 
Step 6. Change a printer's status to "online"

 

Related topics

 

Find out how to install a printer in Windows.

Find out how to How to download and install the latest printer drivers.

Find out how to set up a default printer in Windows.

Find out how to view a printer queue in Windows.

If you are having a problem changing your printer "offline" status, go to Troubleshooting offline printer problems.